Battenhall REACT

Rapid Engagement, Analytics and Crisis Team


The tragedy unfolding in the shape of the coronavirus outbreak is impacting public health, organisational performance, and global economies. The scale and speed at which organisations can communicate right now will be a pivotal area for business performance, and one that Battenhall is creating a new way of working to fulfil. At this time, more than ever, we want to help lead the way with what we specialise in.

Battenhall REACT

A new offering in response to the need for fast and sophisticated, critical digital and social media communications services, led by specialist project teams of Battenhall consultants. From creating and running incremental digital communications channels, to strategic comms leadership, to data analytics, monitoring and reporting on issues online, Battenhall REACT offers leadership at scale with innovation at the core.

20% time

Organisations with an urgent need for our support can apply for Battenhall's 20% time, designed for brands that cannot easily benefit from specialist agency consultancy. This is one of the reasons we give all Battenhall consultants 20% of their time back for side projects and cause-led initiatives. We will update this page with highlights of 20% initiatives that we deliver as part of the Battenhall REACT offering.

Key Services

Issues analytics and monitoring

Tracking and analysis of brand, competitor, customer and topic mentions online to define digital and social media strategies.

Digital & social strategy

Senior leadership support and counsel for internal and external communications at critical times.

Media messaging & control

Specialist support in managing the media, including drafting comms, handling press and social media influencer briefings.

Multimedia content production

Creation of social media and digital assets, from video and digital design to interactives, GIFs and AR content.

Digital & social channel build

Social media and messaging app development, including WhatsApp, Facebook Messenger and bots.

20% time services

An allocation of 20% of Battenhall's specialist consultants' time for organisations in need of urgent assistance.

To get in touch 24/7, email or call +44 (0) 207 183 0322