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Trends & Insights | Blog

Battenhall named global social media agency for Coca-Cola Europacific Partners

December 2, 2024

Social

"We’re using our innovations and insights teams to help CCEP streamline and be smarter about their social media communications and community management."

Elise Pearce

Director

Big news from Battenhall! We’ve been appointed global social media agency of record for Coca-Cola Europacific Partners (CCEP). Following a competitive pitch, we’ll be managing social media community engagement across 31 markets and 12 languages to help strengthen CCEP’s connection with its growing online audiences.

This collaboration underscores our innovative and expertise-driven approach to social media management. Our ‘follow the sun’ model, with employees spread across three continents, ensures uninterrupted service across Asia, Europe, and North America, helping to deliver timely responses to CCEP’s diverse customers around the clock.

Battenhall founder and CEO, Drew Benvie, said: “We’re thrilled to work with such a globally iconic brand. This partnership showcases the best of Battenhall’s innovative strategies and deep global expertise. We look forward to helping CCEP achieve its ambitious goals and deepen audience connections.”

Katie Meadway, senior social media manager at CCEP, emphasised the importance of this collaboration: “Social media is essential for how we engage with our audiences and inform business decisions. Effective community management plays a critical role in that, and we’re excited to work with Battenhall to bring us even closer to our customers.”

This partnership marks a new chapter in CCEP’s social media journey, with Battenhall positioned to drive impactful, community-first strategies that resonate worldwide.

Community centre

With over 12 years’ experience and a rapidly expanding global team, Battenhall is known as a pioneer in its community engagement, including working with some of the world’s biggest social networks. We specialise in using data-driven insights to elevate brands’ online presence and help them build stronger customer relationships.

Find out more about how we can help your brand across a whole spectrum of social media needs at our services page.