The O2

Bringing London’s most popular venue to life

In 2024, London’s most popular entertainment venue tasked us with bringing it to life on social media.

From proactive content creation and live show content capture, to social workshopping and social listening and community management, Battenhall has become a full-service social media agency to The O2.

Objective:

Develop a strategy that enhances The O2’s positive reputation, engaging in trending industry conversations to maintain relevance with all core audiences.
Create a fail-proof strategy for creating content at live shows, engaging with artists and fans alike, ensuring The O2 stands out from other large London venues.

105% follower

Growth across a range of audiences

2.2m views

For Charli XCX live show

2.8m

Combined reach in 2024 on Facebook, Instagram and TikTok

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"As entertainment superfans, it has been an absolute pleasure taking The O2 to new heights on social media over the last three years. Bringing an innovative approach to creating live, planned and reactive content and community engagement has solidified The O2’s reputation as the leader in the entertainment industry. By embracing trending content styles and transitions, fan content, and maintaining on-the-pulse engagement in the comments, we have continued to support The O2 in fostering a loyal fanbase both online and offline, and secured strong performance metrics month-on-month.”

Natalie Allen
Senior Account Director

Social

Community Management

The O2

Bringing London’s most popular venue to life

Objective:

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